Property Mark Client Money Protection
As a Propertymark member our Client Money Handling Procedures are covered by the Propertymark Conduct and Membership Rules, a copy of which can be read here.
Our Client Money Protection certificate can be found here.
A copy of the accounting rules of your company’s CMP provider can be found here: www.propertymark.co.uk/professional-standards/rules.html#obligations
Property Ombudsman Member
We are a member of the Property Ombudsman Scheme. The Code of Practice for Residential Estate Agents can be found here. The Code of Practice for Residential Letting Agents can be found here
Complaints Procedure
Complaints guidance and more information can be found here.
