Report a Maintenance Issue
At Trivett Hicks we have a team dedicated to keeping your home safe and secure.If the property you are renting is managed by us, then as your agent our maintenance team are here to help.
For any of our managed properties we have a 24 hour helpline, you will have received the contact details in your tenancy sign up pack. That will inform you if we manage the property you are renting or we do not.
If we do manage the property you are renting then please call us on:
01432 274300 (Hereford) or 01989 768666 (Ross-on-Wye)
To report a maintenance issue by email – if you could please write:
- Report a maintenance issue – in the subject title
- Then in detail in the email, the issue
We will then contact you, the landlord and also a suitable maintenance contractor.
Our emergency number for out of hours is to be used only for emergencies such as boiler breakdowns or water leaks, should the issue not be an emergency it should be reported as stated above.